Title: Investigating the effects of information technology investment on the performance of telecommunication companies

Authors: Ahmad Sobhani; Sina Shokoohyar; Anae Sobhani

Addresses: School of Business Administration, Oakland University, Rochester, MI 48309, USA ' Erivan K. Haub School of Business, Saint Joseph's University, Philadelphia, PA 19131, USA ' Department of Human Geography and Planning, Utrecht University, VeningMeineszgebouw A, Princetonlaan 8a, Room 6.68, 3584 CB Utrecht, The Netherlands

Abstract: Information technology (IT) has a significant potential in improving the structure of organisations and the quality of companies' performance. However, the inconsistent relationships between IT investment and the performance of an organisation is the main issue which can result in failing of a successful implementation of IT. In this paper, an econometric model is developed to evaluate the possible effects of IT investment on the productivity of a telecommunication company. The results show a positive contribution of IT capital and labour investments on the company's productivity and financial performance indexes. Findings also approve that the current IT investment has a positive impact on the company's revenue generation even after deducting depreciation expenses. This effect is less than non-IT investments. According to statistical analysis, while there is a strong relation between total factor productivity of the company and its IT capital the relation between labour productivity and the IT capital is moderate.

Keywords: information technology; financial performance; econometric techniques; Douglas production model.

DOI: 10.1504/IJADS.2021.114947

International Journal of Applied Decision Sciences, 2021 Vol.14 No.3, pp.343 - 360

Received: 11 Nov 2019
Accepted: 10 Jan 2020

Published online: 11 Mar 2021 *

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