Title: A conceptual continuous process improvement framework for Software Innovation

Authors: Subhas C. Misra, Vinod Kumar, Uma Kumar

Addresses: Eric Sprott School of Business, Carleton University, 1125 Colonel By Drive, Ottawa, Ontario K1S 5B6, Canada. ' Eric Sprott School of Business, Carleton University, 1125 Colonel By Drive, Ottawa, Ontario K1S 5B6, Canada. ' Eric Sprott School of Business, Carleton University, 1125 Colonel By Drive, Ottawa, Ontario K1S 5B6, Canada

Abstract: It is important for modern software organisations to remain competitive in the market. Being innovative is, therefore, important for the survival of these organisations. In some organisations the processes that lead to the development of innovative products are well defined. However in others there are no clearly established processes. In the latter, either the innovation activities are undertaken in a non-systematic manner or, clearly defined processes that could lead to the development of innovative products are not present. In such organisations innovation is often ad hoc. This paper presents a model that organisations could use to systematically improve (mature) their innovation activities. The paper also presents a roadmap for the implementation of the model.

Keywords: CMM; capability maturity model; process maturity; software innovation; continuous improvement; process improvement; process management; benchmarking.

DOI: 10.1504/IJPMB.2006.011331

International Journal of Process Management and Benchmarking, 2006 Vol.1 No.4, pp.314 - 331

Published online: 18 Nov 2006 *

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