Title: Refinery of an internet-based search tool: exploring perceptions from information systems practitioners

Authors: Michael Chau, Ivy Chan

Addresses: Faculty of Business and Economics, School of Business, The University of Hong Kong, Pokfulam, Hong Kong. ' Hong Kong Community College, The Hong Kong Polytechnic University, Hunghom, Hong Kong

Abstract: The capability to understand the needs and responses of stakeholders is critical in today|s business environments. A backlink search tool called Redips was developed to collect information on a company|s business communities. This tool has been tested by student subjects and received satisfactory feedback on its usefulness and functionality. However, in order to gain acceptance from management, the perceptions and expectations for the tool should not be overlooked. This study presents a wide range of perceptions from a group of information systems practitioners on the potential use of Redips.

Keywords: web search agents; business intelligence; backlink search; web analysis; focus group study; electronic business; e-business; information systems; internet; web-based communities.

DOI: 10.1504/IJEB.2006.011324

International Journal of Electronic Business, 2006 Vol.4 No.5, pp.350 - 363

Published online: 17 Nov 2006 *

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