Title: The impact of organisation work environment on job satisfaction, affective commitment, work-family conflict and intention to leave: a study of SMEs in India

Authors: Anjni Anand; Veena Vohra

Addresses: Delhi University, Delhi, India ' SBM, NMIMS, Mumbai, India

Abstract: Faced by global competition and working in a challenging and competitive business environment, small and medium enterprises are also making attempts at making themselves adept at meeting these challenges. The study takes a look into the work environment in some of the SMEs operating in India and the impact of the work environment on the job-related attitudes of the employees. A sample of 345 employees working in 14 SMEs was drawn for the purpose of the study based on convenience sampling technique. The various work domain factors which directly affect the psychological perceptions of the employees about their work-place are tested in the study and the results confirm the strong and significant role played by work-place social support and role overload in affecting work behaviours like job satisfaction, affective commitment, turnover intentions and also in affecting work-family conflict faced by the employees of SMEs.

Keywords: co-worker support; supervisor support; organisational support; role overload; job satisfaction; affective commitment; turnover intentions; work-family conflict.

DOI: 10.1504/IJESB.2020.109931

International Journal of Entrepreneurship and Small Business, 2020 Vol.41 No.2, pp.173 - 196

Received: 11 Jun 2018
Accepted: 04 Aug 2018

Published online: 04 Sep 2020 *

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