Title: Study of enhancing employee engagement at workplace by adopting internet of things

Authors: Sumi Jha; Preeti Khanna

Addresses: National Institute of Industrial Engineering (NITIE), Powai, Mumbai, Maharashtra, India ' School of Business Management, SVKM's NMIMS, Vile Parle (West), Mumbai, Maharashtra, India

Abstract: The internet of things (IoT) continues to affirm its importance in the context of information and communication technologies (ICT) for the development of organisation and society. The ecosystem of IoT may still be in a nascent state but is rapidly evolving. As far as the business demand is concerned the demand for IoT solutions seems to be coming from all industry verticals across all functions. Therefore, it is required to align different business functions to IoT. Human resource management function is one such pivotal function. It is believed that good HR practice enhances employee engagement. There is an increasing awareness that employee engagement is pivotal to successful commercial and business performance, where engaged employees are the "backbone of good working environments where people are industrious, ethical and accountable" (Levinson, 2007; Cleland et al., 2008). The paper presents an analysis of human resource management practices and IoT interventions on employee engagement at workplace. Further, the paper discusses that, in practice, organisations need to continuously realign work practices with IoT to enhance the employee engagements, and stakeholder interests.

Keywords: internet of things; IoT; employee engagement; systems; human resource management; technology.

DOI: 10.1504/IJBSR.2020.108282

International Journal of Business and Systems Research, 2020 Vol.14 No.3, pp.341 - 361

Received: 22 May 2018
Accepted: 13 Feb 2019

Published online: 21 May 2020 *

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