Title: Globalisation and the Nigerian banking industry: efficiency and legitimacy considerations in the adoption of electronic banking (e-banking) services

Authors: Abiodun O. Bada, Adekunle Okunoye, Ephrem Eyob, Adeyemi Adekoya, Emmanuel Omojokun

Addresses: The George Washington University, Department of Engineering Management and Systems Engineering, Washington DC, 20052, USA. ' Department of Management Information Systems, Williams College of Business, Xavier University, Cincinnati OH, USA. ' Virginia State University, Department of Computer Information Systems, Petersburg, VA, USA. ' Virginia State University, Department of Computer Information Systems, Petersburg, VA, USA. ' Virginia State University, Department of Computer Information Systems, Petersburg, VA, USA

Abstract: This paper contributes to the ongoing debate about how local events interact with global pressures in contemporary times. The paper adopts an interpretive approach to study e-banking services in Nigerian banks. We integrate ideas and concepts from both institutional theory and strategic management to study the reformation of the Nigerian banking system. Strategic management suggests that organisational actions are largely influenced by economic and efficiency reasons while institutional theory argues that organisational actions are motivated by legitimacy considerations where organisations compulsively conform to some widely-held beliefs and expectations of the appropriate ways of doing things within the organisation and its environment.

Keywords: e-banking; electronic banking; online banking; internet banking; globalisation; institutional theory; Nigeria; strategic management; decision making.

DOI: 10.1504/IJMDM.2006.010742

International Journal of Management and Decision Making, 2006 Vol.7 No.5, pp.494 - 507

Published online: 28 Aug 2006 *

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