Title: Towards a framework for the successful implementation of a government cloud in Saudi Arabia

Authors: Amal Alkhlewi; Robert John Walters; Gary Wills

Addresses: Cyber Physical Systems, School of Electronics and Computer Science, University of Southampton, UK ' Cyber Physical Systems, School of Electronics and Computer Science, University of Southampton, UK ' Cyber Physical Systems, School of Electronics and Computer Science, University of Southampton, UK

Abstract: Despite the effort and copious resources Saudi Arabia is investing in its transition towards e-government, it is hindered by the weakness of the information and communication technology infrastructure in its government agencies. The development of a private government cloud is a solution for improving and standardising the ICT infrastructure, but cloud computing is still in the early stages in the country. To effectively implement a private government cloud in Saudi Arabia it is necessary to identify the factors that will affect its success. Therefore, this research identifies the critical success factors for the implementation of a government cloud and based on these factors, a framework for the successful implementation of a government cloud (FSIGC) in Saudi Arabia was developed and confirmed by a methodological triangulation.

Keywords: cloud computing; government cloud; e-government; CSF; Saudi Arabia.

DOI: 10.1504/IJBPIM.2019.105678

International Journal of Business Process Integration and Management, 2019 Vol.9 No.4, pp.281 - 291

Received: 07 Aug 2018
Accepted: 06 Mar 2019
Published online: 09 Mar 2020 *

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