Open Access Article

Title: Cultural intelligence, global mindset, and cross-cultural competencies: a systematic review using bibliometric methods

Authors: Nooria Yari; Erik Lankut; Ilan Alon; Nicole Franziska Richter

Addresses: Department of Marketing and Management, University of Southern Denmark, Campusvej 55, 5230, Odense M, Denmark; School of Business and Law, University of Agder, Universitetsveien 19, 4630 Kristiansand, Grimstad, Norway ' Department of Business, Strategy and Political Sciences, University of South-Eastern Norway, Hasbergsvei 36, 3616 Kongsberg, Norway ' School of Business and Law, University of Agder, Universitetsveien 19, 4630 Kristiansand, Grimstad, Norway ' Department of Marketing and Management, University of Southern Denmark, Campusvej 55, 5230, Odense M, Denmark

Abstract: We conducted a systematic review of 158 publications on Cultural Intelligence (CQ) and related concepts, Global Mindset (GM), and Cross-cultural Competence (CC) using bibliometric methods. We apply citation analysis to highlight the most influential (in terms of citations) journals, publications, and specific researchers in the field. We apply factor and cluster analyses to analyse co-citations to identify the current knowledge structure in the research field. With content coding on the resulting groups of co-citations, we identify five research streams showing the overlap between the CQ, GM, and CC constructs, and also revealing the separations in the research on the constructs. We perform burst analyses to identify trends and emerging topics or streams. Building on this, we outline future research opportunities.

Keywords: cultural intelligence; global mindset; cross-cultural competence; bibliometric methods; citation analysis; co-citation analysis; burst analysis; content analysis.

DOI: 10.1504/EJIM.2020.105567

European Journal of International Management, 2020 Vol.14 No.2, pp.210 - 250

Accepted: 20 Aug 2019
Published online: 03 Mar 2020 *