Authors: Vas Taras
Addresses: Bryan School of Business and Economics, University of North Carolina at Greensboro, Greensboro, NC, 27402, USA
Abstract: Cultural intelligence (CQ) is rapidly gaining popularity as a construct that predicts and explains effectiveness and performance in cross-cultural settings, not only in the context of a multi-cultural workplace, but also in other domains of life. Thus, valid and reliable measurement of CQ is important for business, society and research. While dozens of CQ scales have been developed, they tend to suffer from some serious limitations. A number of important questions pertaining to measurement of CQ remain unanswered. The present paper reviews the limitations of existing instruments, points us the issues that must be addressed to advance our understanding of the phenomenon to the next level and provides directions for future research in this area.
Keywords: cultural intelligence; cross-cultural competencies; global mindset; survey development; cross-cultural management.
European Journal of International Management, 2020 Vol.14 No.2, pp.273 - 292
Received: 15 Nov 2018
Accepted: 06 Aug 2019
Published online: 31 Jan 2020 *