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Title: Training and the competitiveness of the Québec multimedia-IT sector

Authors: Louis Rhéaume; Diane-Gabrielle Tremblay

Addresses: Université Téluq, University of Québec, 5800 St-Denis Street, Montreal, H2S 3L5, Canada ' Business School, Université Téluq, University of Québec, 5800 St-Denis Street, Montreal, H2S 3L5, Canada

Abstract: This article studies the hypothesis that training is essential to contribute to the competitiveness of the Quebec multimedia-IT sector. We also hypothesised that intermediary organisations and associations contribute to this development of training and competitiveness. The research is based on 30 interviews (15 firms and 15 non-business) in seven different sub-sectors of the multimedia-IT ecosystem, with 11 different types of organisations, in order to determine to what extent training and development of competencies are adequate and do effectively contribute to the competitiveness of the sector. Based on these interviews, we conducted a SWOT analysis of training in the Quebec multimedia-IT sector. This article focuses on the quality of training, diversity of competencies and highlights the challenges in training for firms and non-business organisations, as reported by the interviewees. We conclude that while there are good quality training programs, there are some elements related to entrepreneurship and business issues that are lacking. An increased diversity of workers would be important and integrating more women and foreign workers could help for this.

Keywords: training; innovation; collaboration; multimedia; IT; intermediary organisations; incubators; accelerators; SWOT analysis; competitiveness; human resources management.

DOI: 10.1504/IJHRDM.2020.105104

International Journal of Human Resources Development and Management, 2020 Vol.20 No.1, pp.25 - 42

Accepted: 11 Dec 2018
Published online: 10 Feb 2020 *

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