Title: The nexus of climate change and hotel management in Malaysia: an exploratory study

Authors: Nik Hazimah Nik Mat; Zaharul Nizal Zabidi; Yusnita Yusof; Hayatul Safrah Salleh; Wan Norhayati Mohamed; Yusliza Mohd Yusof

Addresses: School of Maritime Business and Management, Universiti Malaysia Terengganu, 21030, Kuala Terengganu, Malaysia ' Center for Foundation and Liberal Education, Universiti Malaysia Terengganu, 21030, Kuala Terengganu, Malaysia ' School of Maritime Business and Management, Universiti Malaysia Terengganu, 21030, Kuala Terengganu, Malaysia ' School of Maritime Business and Management, Universiti Malaysia Terengganu, 21030, Kuala Terengganu, Malaysia ' School of Maritime Business and Management, Universiti Malaysia Terengganu, 21030, Kuala Terengganu, Malaysia ' School of Maritime Business and Management, Universiti Malaysia Terengganu, 21030, Kuala Terengganu, Malaysia

Abstract: Small island tourism is susceptible to the adverse impacts of climate change and is expected to challenge the business model of hotel operators. Thus, it is imperative for them to understand the interactions between climate change and hotel management to mitigate the unfavourable impacts. This study aims to investigate the perceptions among hotel managers in Kapas Island, Malaysia on the climate change impact to their hotel operation. It represents their readiness when experiencing adverse conditions brought by climate change. Qualitative research through case study is conducted to get an in-depth investigation of the understanding about climate change among managers. Results showed that there are mixed views among respondents on the impact of climate change to their hotel management. Most hotel management in Kapas Island perceived that climate change impact are irrelevant for their hotel operation. Thus, no serious actions in terms of business operation and adaptation strategy were taken by the owners to prepare for any unexpected climate event. This study contributes to the literature on climate change adaptation by providing information from the Malaysian perspective.

Keywords: perception; hotel management; climate change; Malaysia.

DOI: 10.1504/IJSSOC.2020.105018

International Journal of Sustainable Society, 2020 Vol.12 No.1, pp.5 - 18

Received: 22 Jul 2018
Accepted: 09 Aug 2019
Published online: 10 Feb 2020 *

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