Title: Stakeholders' perceptions on risk and risk management strategies: the case of Chinese dock-less bike-sharing enterprise

Authors: Lei Wang; Dewan Ahsan

Addresses: TMR Business Development IVS, Porcelaenshaven 26, 2000 Frederiksberg, Denmark ' Department of Sociology, Environmental and Business Economics, Danish Centre for Risk and Safety Management, University of Southern Denmark, Odense, Esbjerg 6700, Denmark

Abstract: The aims of this exploratory research are to identify key stakeholders and their risk perceptions related to the bike-sharing enterprise and to point out possible strategies to mitigate those risks. The result of this study found that 10 stakeholders are involved in this business. Theft and vandalism, traffic accidents, disclosure of personal information, and loss of customer deposits are considered the most important risks factors. Application of smart digital technologies in detecting faulty bikes, development of collaborative relations, awareness building, and involvement of third-party organisations to refund user deposits is considered the most important risk mitigation strategies.

Keywords: dock-less bike; green business; risk; stakeholder; China.

DOI: 10.1504/IJGE.2019.103231

International Journal of Green Economics, 2019 Vol.13 No.2, pp.146 - 165

Received: 08 Mar 2019
Accepted: 12 Jun 2019
Published online: 22 Oct 2019 *

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