Authors: Serdar Korkmaz; Dal Jae Park
Addresses: Department of Energy Safety Engineering, Graduate School of Energy and Environment, Seoul National University of Science and Technology, Seoul 018811, South Korea ' Department of Safety Engineering, Seoul National University of Science and Technology, Seoul 018811, South Korea
Abstract: The objective of this paper is to explore the locals' perception on risk communication process between LNG organisation and local residents. Using a traditional communication model based on the source-message-channel-receiver-effect (SMCRE), the factors of risk communication process were measured to determine the residents' perception of facility risks. The individual factors that influenced SMCRE elements were grouped and analysed by factor analysis. Also, multiple regression analysis was conducted to examine the effect of latter element on former element: the order of elements was S → M, M → C, C → R, and R → E. In terms of the model's final process, an effective pathway had two cases. The first case was the relieving of social conflicts and anxieties through mutual understanding. The second case was the promotion of trust. This study can assist LNG organisations with providing better risk communication to residents and enhance the acceptance of LNG facilities.
Keywords: local residents; risk communication; liquefied natural gas; LNG; LNG infrastructure; source; message; channel; receiver; effect.
International Journal of Critical Infrastructures, 2019 Vol.15 No.4, pp.336 - 354
Received: 26 Jul 2018
Accepted: 23 Jan 2019
Published online: 14 Oct 2019 *