Title: Information systems in Spanish financial firms: an empirical analysis

Authors: Francisco Jose Martinez Lopez, Juan Carlos Roca Pulido, Mercedes Garcia Ordaz, Miguel A. Rios Martin

Addresses: Department of Financial Economics, Accounting and Operations Management, Faculty of Business Administration, University of Huelva (Spain), Plaza La Merced, No. 11, 21002 Huelva, Spain. ' Department of Financial Economics, Accounting and Operations Management, Faculty of Business Administration, University of Huelva (Spain), Plaza La Merced, No. 11, 21002 Huelva, Spain. ' Department of Financial Economics, Accounting and Operations Management, Faculty of Business Administration, University of Huelva (Spain), Plaza La Merced, No. 11, 21002 Huelva, Spain. ' Department of Financial Economics and Operations Management, Faculty of Business Administration, University of Seville (Spain), Avd. Ramon y Cajal 1, 41018, Seville, Spain

Abstract: In the period 2002–2003 we carried out a broad study of Information Systems (IS) in financial firms in Spain. Specifically, we surveyed one in five (44) banks, savings banks, rural credit cooperatives and credit cooperative banks. In general we can affirm that the IS of financial firms are in a more developed stage of their evolution than those of other firms, since they are more automated in terms of equipment and information. There is still, however, room for improvement, above all with regard to data transmission and computing tools among the highest levels of management.

Keywords: information systems; information technology; financial firms; computing; organisation theory; financial services; Spain; banks; savings banks; rural credit cooperatives; credit cooperative banks.

DOI: 10.1504/IJFSM.2006.010123

International Journal of Financial Services Management, 2006 Vol.1 No.4, pp.450 - 465

Published online: 20 Jun 2006 *

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