Title: Improving efficiency and effectiveness of the telemedicine system between a remote clinic and a super specialty hospital - a case study and its key determining factors

Authors: Vellaichamy Ponraj; K. Selvakumar

Addresses: Telemedicine Centre and Department of Neurosurgery, Sri Ramachandra Medical College and Research Institute (SRMC), Porur, Chennai, India ' Telemedicine Centre and Department of Neurosurgery, Sri Ramachandra Medical College and Research Institute (SRMC), Porur, Chennai, India

Abstract: This paper focuses on accessibility of healthcare through telemedicine ICT software implementation and bring process and performance improvements. For achieving efficacy of the hypothesis, this paper studies the key determining factors such as challenges, adoption of technologies and standards, process refinement, reliability, safety and security of the patient records and performance improvements. This pilot study ensures the success of quality healthcare delivery outreach to remote/rural patients through telemedicine in a clinic to hospital (C2H) environment between NLC remote clinic to SRMC super specialty hospital for ensuring the efficacy of the telemedicine system software through ICT. During implementation, delays due to generation and resolution side of the healthcare delivery were identified and suitable policy measures, technology adoption at all levels of healthcare delivery system from both the ends of C2H was advocated.

Keywords: telemedicine; clinic to hospital; C2H; teleradiology; SIP; spring security/https; PACS/DICOM; HMIS/EMR; telehealth; ehealth.

DOI: 10.1504/IJTMCP.2019.100032

International Journal of Telemedicine and Clinical Practices, 2019 Vol.3 No.2, pp.111 - 131

Received: 05 May 2018
Accepted: 30 May 2018
Published online: 04 Jun 2019 *

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