Title: The relationship between critical success factors in supply chain management and market turbulence: a study of companies in the metal mechanical sector in Southern Brazil

Authors: César Perusso; Guilherme Bergmann Borges Vieira; Gabriel Vidor; Pietro Cunha Dolci; Ricardo Thierry Aguilera; José Morelos Gómez

Addresses: Programa de Pós-Graduação em Engenharia de Produção (PPGEP/UCS) e Programa de Pós-Graduação em Administração (PPGA/UCS), Universidade de Caxias do Sul, Rua Francisco Getúlio Vargas, 1130, CEP 95070-560, Caxias do Sul, RS, Brazil ' Programa de Pós-Graduação em Engenharia de Produção (PPGEP/UCS) e Programa de Pós-Graduação em Administração (PPGA/UCS), Universidade de Caxias do Sul, Rua Francisco Getúlio Vargas, 1130, CEP 95070-560, Caxias do Sul, RS, Brazil ' Programa de Pós-Graduação em Engenharia de Produção (PPGEP/UCS) e Programa de Pós-Graduação em Administração (PPGA/UCS), Universidade de Caxias do Sul, Rua Francisco Getúlio Vargas, 1130, CEP 95070-560, Caxias do Sul, RS, Brazil ' Programa de Pós-Graduação em Administração (PPGA/UNISC), Universidade de Santa Cruz do Sul, Av. Independência, 2293, CEP 96815-900, Santa Cruz do Sul, RS, Brazil ' Departamento de Ingeniería Industrial y de Sistemas, Escuela de Ingeniería y Ciencias, Instituto Tecnológico y de Estudios Superiores de Monterrey, Campus Ciudad de México. Calle del Puente, 222, Col. Ejidos de Huipulco, Tlalpan C.P. 01480, Ciudad de México, Mexico ' Industrial Administration Program, Faculty of Economic Sciences, University of Cartagena, Av. Consulado, Calle 30 No. 48 152 Cartagena de Indias, Colombia

Abstract: This study aimed to analyse the importance attributed to critical success factors in supply chain management according to the market scenario (predictable, turbulent and very turbulent). The study was developed using a quantitative approach, operationalised through a survey applied to metal-mechanic companies in southern Brazil. The data obtained were subjected to descriptive statistics procedures and hypothesis tests. This was carried out to compare the results obtained for each scenario and verify whether the importance attributed to critical success factors in supply chain management varies as market turbulence increases. The results obtained validate the systematic literature review on critical success factors in supply chain management and indicate that the importance attributed to such factors increases due to market turbulence. This can be seen from the variation ranges of responses in each scenario (minimum and maximum assigned importance), the averages obtained and the results of the applied hypothesis tests.

Keywords: supply chain management; critical success factors; market scenarios; Brazil.

DOI: 10.1504/IJLSM.2026.154931

International Journal of Logistics Systems and Management, 2026 Vol.54 No.3, pp.413 - 436

Received: 24 Nov 2023
Accepted: 26 Dec 2023
Published online: 20 Jul 2026 *

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