Title: The impact of logistics performance on internet retailing: a cross-country analysis

Authors: Amir Eslami Andargoli; Hassan F. Gholipour; Behzad Foroughi; Nader Sheikholeslami Kandelousi

Addresses: Swinburne School of Business, Law, and Entrepreneurship, Swinburne University of Technology, Melbourne, Sydney, Victoria, Australia ' School of Business, Western Sydney University, Greater Western Sydney, New South Wales, Australia ' Department of International Business Administration, I-Shou University, Dashu District, Kaohsiung, Taiwan ' Faculty of Management, Islamic Azad University (North Tehran Branch), Tehran, Iran

Abstract: The objective of this study is to investigate the relationship between internet retailing and the logistics performance index and its six components (efficiency of customs and border clearance, quality of logistics services, ease of arranging international shipments, timeliness of international shipments, tracking and tracing consignments, and quality of trade and transport infrastructure). Using data from 80 developed and emerging countries from 2007 to 2018, the findings show that logistics performance index has a positive and significant relationship with internet retailing. We also find that quality of logistics services, ease of arranging international shipments, quality of trade and transport infrastructure as well as tracking and tracing consignments are significant determinants of internet retailing. Our results provide important implications for retail companies and policymakers.

Keywords: logistics; internet retailing; panel data; business performance; macro-economic.

DOI: 10.1504/EJIM.2026.154250

European Journal of International Management, 2026 Vol.29 No.3, pp.542 - 559

Received: 27 Jul 2021
Accepted: 18 Nov 2021
Published online: 18 Jun 2026 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article