Title: Determinants of digital finance inclusion and services in Bangladesh

Authors: Mohammad Abdul Matin Chowdhury; Mahadi Hasan Miraz

Addresses: Department of Accounting and Finance, Faculty of Business, Curtin University Malaysia, Miri, Sarawak, Malaysia ' School of Creative Industries, Astana IT University, Kazakhstan

Abstract: The availability of comprehensive financial services, including savings, loans, and insurance through established financial institutions remains limited in many developing countries. As a result, a significant portion of the population cannot access these fundamental financial tools due to factors such as gender stereotypes, age differences, limited education, income instability, workplace participation, and urbanisation. This study aims to investigate the influence of socio-economic factors on digital financial inclusion and services in Bangladesh. Tobit and logistic regression techniques were applied to the survey data gathered from the Global Findex database. The findings unveiled that socio-economic factors such as gender, education, income, employment status, and urbanisation are pivotal in shaping individuals' digital financial inclusion and services. The findings indicate a pressing requirement for specific interventions and policies that address the multifaceted socio-economic characters that individuals encounter when attempting to gain access to and make use of digital financial services.

Keywords: digital finance; digital finance index; digital financial services; socioeconomic factors; gender gap; digital Bangladesh.

DOI: 10.1504/AAJFA.2026.153559

Afro-Asian Journal of Finance and Accounting, 2026 Vol.16 No.3, pp.369 - 386

Received: 19 Jun 2024
Accepted: 06 Sep 2024
Published online: 14 May 2026 *

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