Title: The cost-efficiency evaluation of the occupational health and safety management system of an elevator manufacturing company

Authors: Juan Miguel Cleffi Patrone; Yuri Dias Hamdan; Rodrigo Frank de Souza Gomes; Daniel Pacheco Lacerda; Fabio Antonio Sartori Piran

Addresses: Post-Graduate Program in Production and Systems Engineering – PPGEPS/UNISINOS, Brazil ' Post-Graduate Program in Production and Systems, Engineering – PPGEPS/UNISINOS, Brazil; Modeling for Learning Research Group – GMAP, Brazil ' Post-Graduate Program in Production and Systems, Engineering – PPGEPS/UNISINOS, Brazil; Modeling for Learning Research Group – GMAP, Brazil ' Post-Graduate Program in Production, Engineering – PPGEP/UFSC, Brazil; Modeling for Learning Research Group – GMAP, Brazil ' Post-Graduate Program in Production and Systems Engineering – PPGEPS/UNISINOS, Brazil; Modeling for Learning Research Group – GMAP, Brazil

Abstract: It is important to evaluate the efficiency of occupational health and safety management systems (OHSMS). This study aims to evaluate the cost efficiency of the occupational health and safety management system (OHSMS). Efficiency will be assessed in a panel between 2020 and 2022 through a case study embedded in 18 business units in Brazil based on internal benchmarking. Cost efficiency was assessed using data envelopment analysis (DEA). The results show that six of the decision making units (DMUs) manage economic resources efficiently, becoming a benchmark for the others. The DMUs with the lowest efficiency and the most significant resource gain to reach the levels of the best DMUs were also identified. This study contributes to expanding scientific knowledge on the importance of cost efficiency in occupational health and safety systems and presents a methodology to improve resource management.

Keywords: data envelopment analysis; DEA; decision making units; efficiency; internal benchmarking; occupational health and safety management system; OHSMS.

DOI: 10.1504/IJBPIM.2025.151624

International Journal of Business Process Integration and Management, 2025 Vol.12 No.4, pp.351 - 365

Received: 20 Jun 2024
Accepted: 18 Dec 2024
Published online: 10 Feb 2026 *

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