Title: Comparative analysis of emotional intelligence in public and private healthcare institutions

Authors: Prashant Kumar Siddhey; Anisha Arora; V.K. Jain; Kamal Preet; Karuna Jain

Addresses: Prestige Institute of Business Management, Indore, India ' University Centre for Research and Development, Chandigarh University, India ' Teerthanker Mahaveer University, Moradabad (U.P.), India ' University School of Business, Chandigarh University, India ' Teerthanker Mahaveer University, Moradabad (U.P.), India

Abstract: This study delves into the realm of emotional intelligence, aiming to discern variations among employees in healthcare institutions. Embracing a comprehensive approach, the research administered in both public healthcare institutions and private healthcare institutions. The data, gleaned from 1,000 participants, unfolds insights gathered through a meticulously crafted questionnaire rooted in Daniel Goleman's acclaimed emotional intelligence model, employing a nuanced five-point Likert scale. Intriguingly, the exploration employs advanced statistical tools, blending frequency distribution analysis to unravel demographic nuances and T-test methodologies to meticulously scrutinise and compare the emotional intelligence scores' means across the spectrum of public and private healthcare institution employees. This research pioneers a nuanced understanding, shedding light on the intricate landscape of emotional intelligence within distinct healthcare settings, offering a valuable contribution to the broader discourse on workforce dynamics in the healthcare sector.

Keywords: emotional intelligence; EI; private healthcare institutions; public healthcare institutions; EI model; self-awareness; motivation.

DOI: 10.1504/IJKL.2025.149858

International Journal of Knowledge and Learning, 2025 Vol.18 No.6, pp.621 - 639

Received: 02 Mar 2024
Accepted: 28 May 2025
Published online: 14 Nov 2025 *

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