Title: A performance analysis of enterprise human resource management from the perspective of social relationship network analysis

Authors: Li-li Ji; Yinting Zhao

Addresses: School of Economics and Management, Jiamusi University, Jiamusi, 154007, China ' Academy of fine Arts, Jiamusi University, Jiamusi, 154007, China

Abstract: To enhance the efficiency of enterprise human resource management, this study proposes a performance evaluation method based on social network analysis (SNA). Firstly, relationship data among employees were collected to construct an intra-enterprise social network model from the perspective of social network analysis. Subsequently, leveraging the analysis of social network characteristics, a performance evaluation index system was established. Finally, data envelopment analysis (DEA) was employed to evaluate the performance of enterprise human resource management. Case study results demonstrate that the implementation of the proposed method led to significant improvements across multiple aspects of human resource management, confirming its effectiveness.

Keywords: social relationship network; human resources; performance evaluation; validity coefficient; data envelopment analysis; DEA.

DOI: 10.1504/IJBIDM.2025.149080

International Journal of Business Intelligence and Data Mining, 2025 Vol.27 No.2/3/4, pp.363 - 378

Received: 23 Jan 2025
Accepted: 24 Jun 2025
Published online: 13 Oct 2025 *

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