Title: A desirability function-based approach for optimising generalised queuing networks
Authors: Yahya Zare Mehrjerdi; Amin Yazdekhasti; Ali Salmasnia; Hadi Mokhtari
Addresses: Department of Industrial Engineering, Yazd University, Yazd, Iran ' Department of Industrial Engineering, Yazd University, Yazd, Iran ' Department of Industrial Engineering, Faculty of Engineering, University of Qom, Qom, Iran ' Department of Industrial Engineering, Faculty of Engineering, University of Kashan, Kashan, Iran
Abstract: The analysis and optimisation of queuing networks (QNs) has received increasing attention over the last few years in many manufacturing and service systems such as information technology, transportation, supply chain and traffic control. Robustness is another important concept which refers to the low sensitivity of objective functions to uncontrollable (noise) variables. Most of the existing research works in literature are unable to deal with multi-objective optimisation of queuing networks and ignore robustness of objective functions. In this paper an interactive robust multi-objective optimisation approach based on desirability function is presented to optimise performance of generalised queuing networks (GQNs). The proposed approach includes computational and decision making phases. The computational phase consists of employing a proper design of experiment and response surface methodology to obtain a primarily design of GQNs. In the second phase, decision maker after evaluating current solution either accepts it or by resetting parameters tries toward optimal design according to his/her preferences. To illustrate the applicability of the suggested approach, a computational analysis is performed on a pizza shop system.
Keywords: queuing systems; generalised queuing networks; GQN; desirability function; design of experiments; DOE; response surface methodology; RSM; multi-objective optimisation; pizza shops.
DOI: 10.1504/IJAMS.2015.071145
International Journal of Applied Management Science, 2015 Vol.7 No.3, pp.194 - 222
Published online: 13 Aug 2015 *
Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article