Title: Invigorating website management through XML: an e-government case from New York State

Authors: J. Ramon Gil-Garcia, James Costello, Theresa A. Pardo, Derek Werthmuller

Addresses: Center for Technology in Government, University at Albany, SUNY, 187 Wolf Road, Suite 301, Albany, NY 12205, USA. ' Center for Technology in Government, University at Albany, SUNY, 187 Wolf Road, Suite 301, Albany, NY 12205, USA. ' Center for Technology in Government, University at Albany, SUNY, 187 Wolf Road, Suite 301, Albany, NY 12205, USA. ' Center for Technology in Government, University at Albany, SUNY, 187 Wolf Road, Suite 301, Albany, NY 12205, USA

Abstract: E-government initiatives have become more prevalent across countries and levels of government. Among these initiatives, internet-based applications are at the core of strategies to provide more integrated information and services to citizens, businesses, and other stakeholders. As a result, the need for effective and efficient website management has significantly grown in importance. Through the combination of a detailed case study and a survey of government practitioners in New York State, this paper explores the process of adopting XML as an alternative content management technology and captures perceptions about that adoption process from individuals involved in state government websites.

Keywords: e-government; electronic government; XML; content management; website management; benefits; implementation; public sector; electronic governance; New York State; USA; United States; internet; information integration; e-governance.

DOI: 10.1504/IJEG.2007.014343

International Journal of Electronic Governance, 2007 Vol.1 No.1, pp.52 - 78

Published online: 02 Jul 2007 *

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