Article Abstract

	Title:	Mental models of the challenges of multi-agency information sharing projects: a study using cognitive maps
	Author:	John M. Woosley, Suzanne D. Pawlowski
	Address:	Information Systems and Decision Sciences Department, EJ Ourso College of Business Administration, Louisiana State University, 3199 CEBA, Baton Rouge, LA 70803, USA. ' Information Systems and Decision Sciences Department, EJ Ourso College of Business Administration, Louisiana State University, 3190 CEBA, Baton Rouge, LA 70803, USA
	Journal:	Electronic Government, an International Journal 2004 - Vol. 1, No.4  pp. 384 - 397
	Abstract:	While the improvement of information sharing capabilities among public agencies has become one of the highest priorities of governments today, stakeholders in these initiatives face a multitude of complex challenges. In this paper, we propose the use of a cognition research approach to develop an understanding of the decision-making models and processes of stakeholders in these initiatives. An exploratory study using cognitive mapping methods to understand the perceptions and assumptions of a group of individuals with extensive experience in inter-agency information sharing initiatives is described. Study findings include stakeholder perceptions of nine major challenges, the ''causes'' of those challenges and their interrelationships. The study demonstrates the value of a cognitive approach to understanding the decision-making models of agency actors. Avenues for future research using managerial/organisational cognition theory and methods are outlined.
	Keywords:	information sharing; public sector; cognitive mapping; organisational cognition; decision making models; inter-agency information; public agencies.
	DOI:	10.1504/EG.2004.005917
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