Inderscience PublishersInderscience PublishersInderscience Publishers
  PUBLISHERS OF DISTINGUISHED ACADEMIC, SCIENTIFIC AND PROFESSIONAL JOURNALS

Article Abstract

Title: On the usefulness and ease of use of location-based services: insights into the information system innovator's dilemma
  Author: Iris Junglas   Email author(s)
  Address: University of Houston, C.T. Bauer College of Business, Decision and Information Sciences Department, Houston, TX 77204-6021, USA
  Journal: International Journal of Mobile Communications 2007 - Vol. 5, No.4  pp. 389 - 408
  Abstract: Some recent technology innovations display the functionalities that are significantly different from any predecessor. This presents an impending dilemma for innovators as the potential consumers often lack a reference point for judging the usefulness and ease of use of a new system. Exemplary for Location-Based Services (LBS), this paper examines the perceptions of usefulness and ease of use before as well as after adoption across a variety of tasks using the Technology Acceptance Model (TAM). An experimental environment is chosen, which provides 58 subjects with ubiquitous access to LBS.
  Keywords: location-based services; post-adoption; pre-adoption; technology acceptance model; TAM; information systems; technological innovation; mobile communications; ubiquitous access; customer perceptions.
  DOI: 10.1504/IJMC.2007.012787
  Access for editors and complimentary subscribers       Access for Subscribers   Purchase this Paper        We welcome your comments about this paper Comment on the Paper