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Article Abstract

Title: Dealing with discretionary decision making in e-government: an open government approach
  Author: Wanchai Varavithya, Vatcharaporn Esichaikul   Email author(s)
  Address: School of Engineering and Technology, Asian Institute of Technology, P.O. Box 4, Khlong Luang, Pathumthani 12120, Thailand. ' School of Engineering and Technology, Asian Institute of Technology, P.O. Box 4, Khlong Luang, Pathumthani 12120, Thailand
  Journal: Electronic Government, an International Journal 2006 - Vol. 3, No.4  pp. 356 - 372
  Abstract: Administrative discretion refers to matters where, under legal framework, the degree of latitude or flexibility is left to be exercised by an official when making decisions. Such powers are often viewed as a major source of poor governance and should be replaced using information technology. This paper argues that the hollowing out of administrative discretion may not always achieve good governance and suggests an 'open government' approach as a means to prevent arbitrariness in discretionary decisions. The citizen consultation process and the e-government discretionary framework are introduced as a lens with which to analyse and design e-government applications.
  Keywords: electronic government; open government; citizen consultation; e-government; administrative discretion; discretionary decision making.
  DOI: 10.1504/EG.2006.010799
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