Learn from failure as a change mechanism for enhancing work performance at hotel workplace: the role of leadership and psychological capital Online publication date: Thu, 07-Mar-2019
by Chi-Min Wu; Tso-Jen Chen; Tsung-I Pai; Yuan-Duen Lee; Ting-Fei Chen
International Journal of Information Systems and Change Management (IJISCM), Vol. 10, No. 4, 2018
Abstract: At a time when positive organisational behaviour is valued highly, the issue of how to enhance learning from failure to improve work performance has been the focus on the academic and practical fields of hospitality change management. Structural equation modelling was performed with 264 valid samples to validate the hypotheses proposed in the present study. The results show that shared leadership can positively affect psychological capital (PsyCap) and learning from failures. PsyCap can positively enhance the behaviour of learning from failure, and simultaneously, learning from failure can also improve work performance. Specifically, PsyCap partially mediates the relationship between shared leadership and learning from failure. Future research recommendation and managerial implication are also offered.
Online publication date: Thu, 07-Mar-2019
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