Application of project quality management to increase the successful rate of car project: a case study in China
by Na Cao
International Journal of Services Technology and Management (IJSTM), Vol. 24, No. 1/2/3, 2018

Abstract: Along with Chinese automobile industry booming development, the car models are updated quickly to adapt to the fierce competition condition. With the rapidly upgrading of car models, to increase the successful rate of car project becomes more important, that is, to ensure the products quality at the same time assurance of the update schedule, to reduce the delay or even failure due to the quality problems of car project. The case of quality management in Beijing Mercedes Benz C-Class car project was studied. The quality planning, quality assurance and quality control were studied in the implementation process of project quality management, using advanced project management theory and methods. The results showed that introducing project quality management system in the car project could effectively improve the product quality and enhance customer satisfaction. It could provide certain reference for the quality management of new car development project.

Online publication date: Tue, 13-Mar-2018

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Services Technology and Management (IJSTM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email