The impact of work culture on employee satisfaction - empirical evidence from the Indian banking sector Online publication date: Tue, 29-Aug-2017
by Santosh Dev; Santoshi Sengupta
International Journal of Human Resources Development and Management (IJHRDM), Vol. 17, No. 3/4, 2017
Abstract: The purpose of this paper is to examine the relationship between work culture and employee satisfaction and to gauge the impact of work culture on employee satisfaction in the banking industry in India. A 37-item questionnaire was filled by 661 bank employees and was empirically tested. Nine dimensions of work culture and two dimensions of employee satisfaction emerged from factor analysis. Work culture showed a positive significant correlation with most of the dimensions of employee satisfaction implying that as the work culture became stronger, the employee satisfaction also increased. Further, regression analysis proved that disciplined and enterprising culture, meritorious culture, innovative and participative culture, affinity with the organisation, performance norms and empowerment from the work culture dimensions and age and income from the demographic characteristics emerged as determinants of employee satisfaction in Indian banks.
Online publication date: Tue, 29-Aug-2017
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Human Resources Development and Management (IJHRDM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email email@example.com