Performance measures, measurement and reporting in government organisations
by Bishnu Sharma, John Wanna
International Journal of Business Performance Management (IJBPM), Vol. 7, No. 3, 2005

Abstract: With changing expectations of citizens and an increasing demand for accountability for results, performance measurement has been recognised as one of the key items of the public sector reform agenda. This subject has attracted a huge interest in the past 10–15 years. This study reviews the performance management literature in public sector (government) organisations and examines the reasons for governments' interest in performance management. It also extracts a normative view of what governments should do, and identifies critical concerns and issues that the normative views pose in Performance Measures, Measurement and Reporting (PMMR).

Online publication date: Mon, 04-Apr-2005

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Performance Management (IJBPM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email