Online social networking and office environmental factors that affect worker productivity
by Alan D. Smith
International Journal of Procurement Management (IJPM), Vol. 6, No. 5, 2013

Abstract: This paper uses applied research based on the users and gratification theory to explore the positive impacts that virtual social networking has on knowledge-based office productivity. Based on an empirically-based study on lower to mid-level managers, if was found that were relatively low levels of acceptance among employees (including management) that engaging in meaningful, value-adding activities social networking sites within workplace was productive, if not properly supervised. There were considerable agreement among management about the positive influence of social networking on employee productivity, especially on layout and shared workspaces. Positive predictive relationships were found on productivity based on effective use of innovative technologies, such as social networking sites, work assignments involving communication technologies motivate employees to be more efficient and effective, and employee satisfaction with increased access to communication technologies improves productivity. Other factors that were successfully moderated by online social networking included challenging work tasks that involve greater understanding of communication technologies increase productivity, routine work tasks that can be standardised increase productivity, and office layout positively affects worker productivity, even if current office layout was not ideal.

Online publication date: Thu, 30-Jan-2014

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Procurement Management (IJPM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email