The demise of Google Health and the future of personal health records
by Fernando Mora
International Journal of Healthcare Technology and Management (IJHTM), Vol. 13, No. 5/6, 2012

Abstract: Digital personal health systems or platforms are considered fundamental elements towards making health more predictive, personalised, participatory, ubiquitous and interconnected. Innovations are expected both in terms of technology development and business model concepts, because these systems depart from classical ideas about healthcare delivery to enable new paradigms that foster user/patient participation. This article attempts to review and analyse the reasons why Google Health failed as a technology solution for user/patient healthcare information management. Google Health was unveiled in May 2008 after a process, which included a pilot test by a major USA healthcare provider. Nevertheless, on June 24th of 2011 Google announced the discontinuation of the service, effective in 2012. Some ideas about the general status of digital platforms for personal health records (PHR) are presented and discussed as aspects which affected the low adoption rate of Google Health. Including, the absence of clear demonstrations of better healthcare outcomes of user centred healthcare, the lack of clear clinical workflows and of wellness models based on information originated from stand-alone PHRs.

Online publication date: Sat, 15-Nov-2014

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Healthcare Technology and Management (IJHTM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email