Impact of information systems outsourcing: a study of Indian banking sector Online publication date: Sat, 16-Aug-2014
by Umesh Gulla; M.P. Gupta
International Journal of Business Information Systems (IJBIS), Vol. 10, No. 2, 2012
Abstract: In recent years information system (IS) outsourcing is increasingly being explored as an option to get the better output from the IS infrastructure. However the results of IS outsourcing are mixed. This paper has tried to assess the impact of IS outsourcing in short, medium and long term. The study also has compared the impact of IS outsourcing according to the different degree of outsourcing. The study shows that there is significant improvement in short-term impact in terms of efficiency, service level and cost savings with the increase in degree of IS outsourcing. However, in long-term, impact of outsourcing may not be favourable at high degree of outsourcing.
Online publication date: Sat, 16-Aug-2014
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Information Systems (IJBIS):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email firstname.lastname@example.org