Architecting cross-functional business processes: new views on traditional business process reengineering
by Rainer A. Sommer
International Journal of Management and Enterprise Development (IJMED), Vol. 1, No. 4, 2004

Abstract: Business Process Reengineering (BPR) methods have changed significantly over the last two decades. In today's business environment, competitive advantage (CA) is driven by cross-functional process architectures that can quickly respond to changing customer/supplier needs. Designing such a high degree of process flexibility into a modern corporate environment requires new tools, strategies and methods. This research paper shows that CA can be achieved by developing a process-centric organisational awareness and that process flexibility can be institutionalised through the organisational planning cycle.

Online publication date: Wed, 26-May-2004

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