Effectiveness of quality work life balance programmes: employees' perceptions
by Kala S. Retna, Usha Varatharaju
International Journal of Quality and Innovation (IJQI), Vol. 1, No. 2, 2010

Abstract: The concept of work-life quality is increasingly relevant in enabling positive employee engagement with the demands of work and family. This paper explores employees' perception of the effectiveness of work-life quality programmes in a healthcare organisation in Singapore. The findings provide useful insight into the tensions and dilemmas experienced by the users of the work-life quality programmes. The paper argues that the implementation of work-life quality programmes contribute constructively to the overall quality management movement in organisations.

Online publication date: Fri, 13-Aug-2010

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