A maturity model to promote collaboration in business processes Online publication date: Mon, 10-Aug-2009
by Andrea Magalhaes Magdaleno, Renata Mendes De Araujo, Marcos Roberto Da Silva Borges
International Journal of Business Process Integration and Management (IJBPIM), Vol. 4, No. 2, 2009
Abstract: This research aims at providing an approach for designing business processes for adequate collaborative support. This approach comprises the explicit representation of collaboration practices in business processes. It is argued that, by explicitly considering collaboration in process models, collaboration can be discussed within the organisation. Moreover, requirements for collaborative support can be identified. This paper proposes a process maturity model (CollabMM) which organises collaboration practices and a method providing a progressive step for introducing those practices into business process models. Two case studies are described to illustrate the method and the model.
Online publication date: Mon, 10-Aug-2009
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Process Integration and Management (IJBPIM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email email@example.com