Service production and intellectual property
by Ian Miles, Birgitte Andersen, Mark Boden, Jeremy Howells
International Journal of Services Technology and Management (IJSTM), Vol. 1, No. 1, 2000

Abstract: Service firms and sectors are emerging as important players in the innovation process. The intangible nature of many service innovations creates challenges for Intellectual Property Right (IPR) systems. IPR systems both shape and are shaped by structural changes in the economy, and the technologies being employed. It is well known that many service firms do not patent, and that the patent system has largely been developed to deal with more tangible innovations. This study considers the issues that arise in this context. It presents empirical material concerning the management of knowledge, innovation, and Intellectual Property in Knowledge Intensive Business Services (KIBS). Different branches of the service sector are founded on very different knowledge bases; and there are also persistent differences in the activities performed by service firms of different sizes. Accordingly, though they have much in common where it comes to the management of expertise and the use of Information Technology (IT), they may follow dissimilar innovation trajectories, and adopt highly variegated strategies.

Online publication date: Fri, 04-Jul-2003

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Services Technology and Management (IJSTM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email