Emotional identity feelings as communicative artefacts in organisations Online publication date: Wed, 09-May-2007
by Niels Akerstrom Andersen, Asmund W. Born
International Journal of Work Organisation and Emotion (IJWOE), Vol. 2, No. 1, 2007
Abstract: The paper advances the hypothesis that the discursive introduction of 'emotions' has profound effects on the constitutional level of organisations. Our reflections depart from Luhmann's systems theory, where the concept of emotions refers to the communicatively inaccessible consciousness, whereas 'organisation' refers to a communication system reproducing itself through decisions validated by membership. Our point is that the introduction of emotions as a criterion for membership transforms the functional organisation system. Our reasoning is developed through four propositions and summed up through reflections on the employment contract. Finally it is argued that the 'emotional organisation', where existence, membership and organisation co-emerge, gives rise to incessant inclusion and exclusion operations.
Online publication date: Wed, 09-May-2007
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