Improving mobile donations: exploring an advanced technology acceptance model, media preferences, and demographics of mobile donors Online publication date: Mon, 14-Mar-2022
by Yue Zheng; Brooke Weberling McKeever
International Journal of Mobile Communications (IJMC), Vol. 20, No. 2, 2022
Abstract: Mobile donations, contributions made by sending a text message, have been possible for more than a decade and have led to successful fundraising campaigns such as one following an earthquake in Haiti in 2010. However, most mobile phone users have never used this technology and few campaigns have come close to the funds raised for Haiti earthquake relief. To examine people's motivations to make mobile donations, this study conducted a national survey with 994 USA-based respondents to explore an advanced version of the technology acceptance model. By comparing the findings between those who have previously made mobile donations and those who have not, perceived credibility was identified as a key factor to motivate non-donors. This research also explored how mobile donation motivations varied across multiple media preference and demographic variables, which contributes practical implications for non-profit organisations to improve future fundraising efforts.
Online publication date: Mon, 14-Mar-2022
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Mobile Communications (IJMC):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email email@example.com