Internal resources matter more when there is intense competition: a resource-based assessment of e-business implementation
by Sophia Wang
International Journal of Electronic Business (IJEB), Vol. 4, No. 6, 2006

Abstract: Drawing upon the resource-based view of the firm (RBV), we argue that e-business implementation is path-dependent by nature. Successful implementation is a function of a firm's financial, technological, and human resources accumulated over time. Additionally, innovation-facilitating resources have a greater impact on e-business implementation when a company is faced with intense competition. Using a sample of travel agencies in Taiwan, we found a positive relation between a company's IT capability, its CEO's openness to new experience and e-business implementation. This was particularly true for the companies facing intense competition. The theoretical and managerial implications of these findings are discussed.

Online publication date: Fri, 15-Dec-2006

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