Usability in computerised mobile assistance solutions
by Dorra Zaibi; Meriem Riahi; Faouzi Moussa
International Journal of Industrial and Systems Engineering (IJISE), Vol. 34, No. 4, 2020

Abstract: The awareness of the importance of system usability is in a constant boosting. Considering usability has been more and more recognised as one of the indispensable quality factors in the success of an interactive system. This paper explores in this direction the importance of usability in context-aware user interface design for computerised mobile maintenance solutions. We propose a methodology for incorporating contextualised usability requirements in the development process of mobile applications in industrial maintenance sector. An illustrative case study is presented in a typical industrial environment to validate our proposal. Finally, an experimental evaluation was conducted with end users to evaluate our proposal.

Online publication date: Mon, 30-Mar-2020

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