Exploring the antecedents of intention towards adoption of internet banking: a study in rural setting Online publication date: Fri, 17-Jan-2020
by Shagun Tyagi
International Journal of Financial Innovation in Banking (IJFIB), Vol. 2, No. 4, 2019
Abstract: Through this research an attempt has been made to analyse the impact of factors influencing the consumer intentions to adopt e-banking services in rural areas. For this purpose, a cross-sectional study was conducted. The study was conducted on 409 respondents. Trust, internet banking awareness, perceived ease of use, financial literacy and perceived risk were used as predictors of consumer intentions to adopt internet banking. A structural model was generated by applying SEM through AMOS. The results of the study show that trust is a strong predictor of the consumer intentions and consumer information privacy is not just necessary but mandatory for building a level of trust. The researchers also conclude that perceived risk needs to be extended in future studies so that its relationship with use of perceived ease can be explained in a better way and explaining the effect of financial literacy on consumer intention to adopt online service.
Online publication date: Fri, 17-Jan-2020
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Financial Innovation in Banking (IJFIB):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email email@example.com