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The performance measurement of innovation and competitiveness in the telecommunications services sector
Lissandro Dorneles Dalla Nora; Julio Cezar Mairesse Siluk; Alvaro Luiz Neuenfeldt Júnior; Marlon Soliman; Elpidio Oscar Benitez Nara; João Carlos Furtado
International Journal of Business Excellence (IJBEX), 2016 Vol.9 No.2, pp.210 - 224
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