
International Journal of Services Sciences
2010 Vol.3 No.2/3
Special Issue on Innovative Information Technology in the Service Sector
Guest Editors: Professor Olli-Pekka Hilmola and Dr. Sandor Ujvari
Pages | Title and author(s) |
105-132 | Innovative information technology in the service sector: RFID technology applications in retailing and healthcareSusana Garrido Azevedo, Joao J. Ferreira DOI: 10.1504/IJSSCI.2010.032219 |
133-157 | Creating ambient intelligent space in downstream apparel supply chain with radio frequency identification technology from lean services perspectiveStuart C.K. So, Hongyi Sun DOI: 10.1504/IJSSCI.2010.032220 |
158-178 | Railway freight operator service and planning profileJuha Saranen DOI: 10.1504/IJSSCI.2010.032221 |
179-193 | An effective opportunistic maintenance policy for a global serviceToni Lupo DOI: 10.1504/IJSSCI.2010.032222 |
194-215 | Agent-based decision support for maintenance service providerPer Hilletofth, Sandor Ujvari, Lauri Lattila, Olli-Pekka Hilmola DOI: 10.1504/IJSSCI.2010.032223 |
216-231 | Exploring technology acceptance across countries: case of mobile services adoption in the USA and TurkeyKenny Phan, Tugrul Daim, Nuri Basoglu, Banu Kargin DOI: 10.1504/IJSSCI.2010.032224 |
232-249 | Digitally-enhanced services for the elderlyJuha Haikio, Arto Wallin, Minna Isomursu DOI: 10.1504/IJSSCI.2010.032225 |
250-268 | CRM technology: can adoption increase service quality and perceived value in maintenance services?Rafael Paguio DOI: 10.1504/IJSSCI.2010.032226 |