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  1. International Journal of Services and Standards
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  3. 2009 Vol.5 No.1
International Journal of Services and Standards (IJSS)

International Journal of Services and Standards

2009 Vol.5 No.1


Pages Title and author(s)
1-16Effective toolbox for lean service implementation
Wenchao Song, Kim Hua Tan, Andrej Baranek
DOI: 10.1504/IJSS.2009.021663
17-41A heuristic evaluation of websites design for achieving the web success
Carlos Flavian, Raquel Gurrea, Carlos Orus
DOI: 10.1504/IJSS.2009.021664
42-50Airline passenger information systems and process improvements
Peter D. DeVries
DOI: 10.1504/IJSS.2009.021665
51-66Factors determining organisational commitment on security controls in accounting-based information systems
Mohamed Intan Salwani, Mohd Daud Norzaidi, Siong Choy Chong, Binshan Lin
DOI: 10.1504/IJSS.2009.021666
67-80One-stop services concept for the public sector: successes and roadblocks
Kongkiti Phusavat, Pornthep Anussornnitisarn
DOI: 10.1504/IJSS.2009.021667
81-94An insight into the attributes influencing the acceptance of internet banking: the consumers' perspective
Wai-Ching Poon, Gun-Fie D. Yong, Woon-Har P. Lam
DOI: 10.1504/IJSS.2009.021668

 

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