International Journal of Services and Standards (IJSS) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Standards

Pages	Title and author(s)
225-247	Implementation governance across complex solution landscapes Thomas Gulledge, Gregory Huntington DOI: 10.1504/IJSS.2008.019040
248-268	The relationship of governance mechanisms and customer loyalty in insurance industry: the difference of internet insurers and traditional insurers Heng-Li Yang, Ya-Ling Wu DOI: 10.1504/IJSS.2008.019041
269-283	Exemplars and the need for content-based publication standards Glenn E. Maples, Ronald B. Heady, Zhiwei Zhu DOI: 10.1504/IJSS.2008.019042
284-302	Automatic identification and voice-recognition technologies for quality improvement: case studies of Pittsburgh-area service firms Alan D. Smith DOI: 10.1504/IJSS.2008.019043
303-321	The effect of country of origin and ethnocentrism on attitudes: a cross-cultural investigation Li-Yueh Lee, Ao Bory DOI: 10.1504/IJSS.2008.019044
322-343	Applying open grid computing to quality-aware web service composition Hsun-Ming Lee, Mayur R. Mehta, Yu-Liang Chi, Chung-Yang Chen DOI: 10.1504/IJSS.2008.019045
344-358	Quality assessment and accreditation of engineering programmes: a global outlook K.G. Viswanadhan, N.J. Rao DOI: 10.1504/IJSS.2008.019046