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International Journal of Services and Standards
Published issues
2008 Vol.4 No.3
International Journal of Services and Standards
2008 Vol.4 No.3
Pages
Title and author(s)
225-247
Implementation governance across complex solution landscapes
Thomas Gulledge, Gregory Huntington
DOI
:
10.1504/IJSS.2008.019040
248-268
The relationship of governance mechanisms and customer loyalty in insurance industry: the difference of internet insurers and traditional insurers
Heng-Li Yang, Ya-Ling Wu
DOI
:
10.1504/IJSS.2008.019041
269-283
Exemplars and the need for content-based publication standards
Glenn E. Maples, Ronald B. Heady, Zhiwei Zhu
DOI
:
10.1504/IJSS.2008.019042
284-302
Automatic identification and voice-recognition technologies for quality improvement: case studies of Pittsburgh-area service firms
Alan D. Smith
DOI
:
10.1504/IJSS.2008.019043
303-321
The effect of country of origin and ethnocentrism on attitudes: a cross-cultural investigation
Li-Yueh Lee, Ao Bory
DOI
:
10.1504/IJSS.2008.019044
322-343
Applying open grid computing to quality-aware web service composition
Hsun-Ming Lee, Mayur R. Mehta, Yu-Liang Chi, Chung-Yang Chen
DOI
:
10.1504/IJSS.2008.019045
344-358
Quality assessment and accreditation of engineering programmes: a global outlook
K.G. Viswanadhan, N.J. Rao
DOI
:
10.1504/IJSS.2008.019046
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