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International Journal of Services and Standards
Published issues
2007 Vol.3 No.1
International Journal of Services and Standards
2007 Vol.3 No.1
Pages
Title and author(s)
1-17
Consumer representation on consensus standards committees: a value-added practice
Anne Wilcock, Alejandra Colina
DOI
:
10.1504/IJSS.2007.011825
18-38
Service quality of a local Malaysian bank: customers' expectations, perceptions, satisfaction and loyalty
Mohd Rizal Abdul Razak, Siong Choy Chong, Binshan Lin
DOI
:
10.1504/IJSS.2007.011826
39-63
Micro and macro analysis of service quality of two-wheeler service in India: to capture the potential market
Virupaxi Bagodi, Biswajit Mahanty
DOI
:
10.1504/IJSS.2007.011827
64-78
A service-oriented approach for developing adaptive distribution chain
Reggie Davidrajuh
DOI
:
10.1504/IJSS.2007.011828
79-96
Innovation, market share and firm value: evidence from personal computer industries
Bi-Huei Tsai
DOI
:
10.1504/IJSS.2007.011829
97-119
Network-centric healthcare operations: data warehousing and the associated telecommunications platforms
Dag Von Lubitz, Frederic Patricelli
DOI
:
10.1504/IJSS.2007.011830
120-135
Dynamic web page protection based on content integrity
Da-Wei Lin, Yi-Ming Chen
DOI
:
10.1504/IJSS.2007.011831
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