International Journal of Services and Standards (IJSS)

International Journal of Services and Standards

2007 Vol.3 No.1


Pages Title and author(s)
1-17Consumer representation on consensus standards committees: a value-added practice
Anne Wilcock, Alejandra Colina
DOI: 10.1504/IJSS.2007.011825
18-38Service quality of a local Malaysian bank: customers' expectations, perceptions, satisfaction and loyalty
Mohd Rizal Abdul Razak, Siong Choy Chong, Binshan Lin
DOI: 10.1504/IJSS.2007.011826
39-63Micro and macro analysis of service quality of two-wheeler service in India: to capture the potential market
Virupaxi Bagodi, Biswajit Mahanty
DOI: 10.1504/IJSS.2007.011827
64-78A service-oriented approach for developing adaptive distribution chain
Reggie Davidrajuh
DOI: 10.1504/IJSS.2007.011828
79-96Innovation, market share and firm value: evidence from personal computer industries
Bi-Huei Tsai
DOI: 10.1504/IJSS.2007.011829
97-119Network-centric healthcare operations: data warehousing and the associated telecommunications platforms
Dag Von Lubitz, Frederic Patricelli
DOI: 10.1504/IJSS.2007.011830
120-135Dynamic web page protection based on content integrity
Da-Wei Lin, Yi-Ming Chen
DOI: 10.1504/IJSS.2007.011831

 

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