International Journal of Services, Economics and Management (IJSEM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services, Economics and Management

Pages	Title and author(s)
89-109	Understanding the intention to use self service technologies in the airline industry N. Thamaraiselvan; S. Thanigai Arul; Dharun Kasilingam DOI: 10.1504/IJSEM.2019.100918
110-125	Financial development-income inequality nexus in South Eastern European countries: does the relationship vary with the level of inflation? Kunofiwa Tsaurai; Charles Nyoka DOI: 10.1504/IJSEM.2019.100921
126-145	Assessing and improving performance for a small contact centre Lifang Wu DOI: 10.1504/IJSEM.2019.100934
146-176	An exploratory study on the morphology and measurement of teleshopping trust: a scale development Olfa Bouhlel DOI: 10.1504/IJSEM.2019.100939
177-193	How product quality, brand image, and customer satisfaction affect the purchase decisions of Indonesian automotive customers Aris Insan Waluya; M. Ali Iqbal; Rhian Indradewa DOI: 10.1504/IJSEM.2019.100944