International Journal of Services, Economics and Management
2017 Vol.8 No.4
Pages | Title and author(s) |
227-249 | Is TQM fading away? A bibliometric analysis of a decade (2006-2015)Voon-Hsien Lee; Jun-Jie Hew DOI: 10.1504/IJSEM.2017.095450 |
250-267 | Transformation and sustainability relationship in Indian microfinance institutionsAmbika Prasad Pati DOI: 10.1504/IJSEM.2017.095451 |
268-286 | Determinants of customer switching behaviour: evidence from the non-bank financial institutions in GhanaErnest Yaw Tweneboah-Koduah; Victoria Mann; Daniel Marboye Quaye DOI: 10.1504/IJSEM.2017.095452 |
287-310 | A snapshot survey of Saudi higher education students' perceptions of SNSs and Web 2.0 as a support learning tool based on the proposed social learning hub modelSuleiman Alsaif; Alice S. Li; Ben Soh DOI: 10.1504/IJSEM.2017.095453 |
311-325 | Banks and markets in the financial service industry: are their roles complementary or competitive in Nigeria?Augustine C. Arize; Ebere Ume Kalu; Nelson Nwani Nkwor DOI: 10.1504/IJSEM.2017.095454 |