International Journal of Services, Economics and Management (IJSEM)

International Journal of Services, Economics and Management

2015 Vol.7 No.1


Pages Title and author(s)
1-23Information and communication technology talent management alignment with outsourcing: case of a power company in Kenya
Christopher A. Moturi; Moses N. Ngugi
DOI: 10.1504/IJSEM.2015.076319
24-52Measuring service quality: a systematic review of literature
Sanjit Kumar Roy; Walfried M. Lassar; Shirshendu Ganguli; Bang Nguyen; Xiaoyu Yu
DOI: 10.1504/IJSEM.2015.076322
53-73Service quality, customer satisfaction and loyalty in the Yemeni mobile service market
Mamoun N. Akroush; Shuhd A. Dawood; Issra B. Affara
DOI: 10.1504/IJSEM.2015.076323
74-93mBusiness, mMarkets and mServices: exploration of opportunities
Iryna Ivanochko; Michal Gregus; Oksana Urikova; Viktoria Masiuk
DOI: 10.1504/IJSEM.2015.076324

 

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