
International Journal of Services, Economics and Management
2015 Vol.7 No.1
Pages | Title and author(s) |
1-23 | Information and communication technology talent management alignment with outsourcing: case of a power company in KenyaChristopher A. Moturi; Moses N. Ngugi DOI: 10.1504/IJSEM.2015.076319 |
24-52 | Measuring service quality: a systematic review of literatureSanjit Kumar Roy; Walfried M. Lassar; Shirshendu Ganguli; Bang Nguyen; Xiaoyu Yu DOI: 10.1504/IJSEM.2015.076322 |
53-73 | Service quality, customer satisfaction and loyalty in the Yemeni mobile service marketMamoun N. Akroush; Shuhd A. Dawood; Issra B. Affara DOI: 10.1504/IJSEM.2015.076323 |
74-93 | mBusiness, mMarkets and mServices: exploration of opportunitiesIryna Ivanochko; Michal Gregus; Oksana Urikova; Viktoria Masiuk DOI: 10.1504/IJSEM.2015.076324 |